Question 1

Is Guangfa Futures beginner-friendly for new investors?

FXScope Intelligence Lab · Accepted Answer

广发期货 provides comprehensive educational resources and customer support services designed to help beginners navigate the futures and derivatives market. The company offers futures basics education, investor education services, and maintains a professional customer service team to assist new investors. They have also developed innovative educational content including simulation trading competitions and knowledge-sharing sessions to help beginners understand futures trading. The company emphasizes risk management education and provides support through multiple channels including their customer hotline 95105826.

Question 2

What regulatory oversight and financial strength does Guangfa Futures have?

FXScope Intelligence Lab · Accepted Answer

广发期货有限公司 is a wholly-owned subsidiary of Guangfa Securities Co., Ltd. The company was established in 1993 and has a registered capital of 1.9 billion RMB, making it one of the larger and more established futures companies in China. The company operates under Chinese regulatory oversight and is a member of the China Futures Association. They have comprehensive business licenses covering commodity futures brokerage, financial futures brokerage, futures investment consulting, asset management, and fund sales. The company maintains robust internal management systems and risk prevention mechanisms.

Question 3

What trading platforms and technology does Guangfa Futures offer?

FXScope Intelligence Lab · Accepted Answer

广发期货 offers a comprehensive mobile trading application available for iPhone, iPad, and Mac devices. The Guangfa Futures APP (广发期货APP) provides real-time futures quotes, options quotes, futures trading, stock options trading, futures news, and account opening services. The app supports trading in popular futures and options categories including stock index futures, agricultural futures, precious metals, gold, silver, crude oil, commodity options, and stock options. The latest version (5.6.11) supports series options and includes user experience improvements. The app requires iOS 11.0 or later and is optimized for various Apple devices.

Question 4

What products and services does Guangfa Futures provide?

FXScope Intelligence Lab · Accepted Answer

广发期货 provides a comprehensive range of derivatives and financial services including: stock index futures, agricultural futures, precious metals futures (gold, silver), crude oil futures, commodity options, stock options, and financial derivatives. The company offers investment consulting, asset management, and fund sales services. Through their Hong Kong and UK subsidiaries, they provide access to international derivatives markets including commodities, indices, foreign exchange, and interest rate derivatives. They also offer risk management services, supply chain financing support, cross-border risk management solutions, and specialized services for small and medium enterprises through their subsidiary Guangfa Commerce.

Question 5

What customer support and contact options are available?

FXScope Intelligence Lab · Accepted Answer

广发期货 provides multiple customer support channels including a national service hotline (95105826), their official website (www.gfqh.com.cn), and email support. They maintain a professional customer service team dedicated to providing quality investment services. The company also offers phone consultation services, fund knowledge popularization, and risk education. For complaints or disputes, customers can contact various regulatory bodies including the China Securities Regulatory Commission Guangdong Bureau (12386), China Securities Investment Fund Association, and local investor service and dispute mediation centers. The company's headquarters is located in Guangzhou's Tianhe District.

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