Question 1

Is RoboForex regulated and how are client funds protected?

FXScope Intelligence Lab · Accepted Answer

RoboForex is regulated by the Financial Services Commission (FSC) in Belize under license No. 000138/32, registered under the Securities Industry Act 2021. The company has implemented comprehensive protection measures including negative balance protection (automatically setting balances to zero during high volatility), a Compensation Fund offering protection up to €20,000 per case, and a Civil Liability insurance program with €2,500,000 EUR coverage against various risks. However, it's important to note that RoboForex doesn't accept clients from several major jurisdictions including the EU/EEA/UK, USA, Canada, Japan, and Australia.

Question 2

What are the trading costs and fees at RoboForex?

FXScope Intelligence Lab · Accepted Answer

RoboForex offers commission-free trading with competitive spreads. The broker provides leverage up to 1:2000, which is significantly higher than many regulated brokers. There are promotional offers including withdrawals at 0% commission and up to 10% on account balance. However, traders should be aware that 75.85% of retail investor accounts lose money when trading CFDs with this provider, and the high leverage (up to 1:2000) substantially increases both profit potential and risk exposure.

Question 3

What types of trading accounts and platforms does RoboForex offer?

FXScope Intelligence Lab · Accepted Answer

RoboForex offers trading through multiple platforms including MetaTrader 4, MetaTrader 5, and R StocksTrader. The broker provides access to 9 asset types and more than 12,000 trading instruments. Account types include standard trading accounts, VIP Client accounts, and various promotional offers such as Welcome Bonus and Cashback (Rebates) programs. The broker also offers free VPS-server access and provides copy trading services for investors who prefer to follow experienced traders.

Question 4

How does RoboForex handle deposits and withdrawals?

FXScope Intelligence Lab · Accepted Answer

RoboForex offers withdrawals at 0% commission as part of their promotional offerings. Based on client reviews, fund withdrawals are described as stable and processed without delay. The company emphasizes the reliability of their withdrawal processes and has received positive feedback regarding their payment operations. However, specific payment methods and processing times are not detailed in the available information.

Question 5

Is RoboForex beginner-friendly?

FXScope Intelligence Lab · Accepted Answer

RoboForex offers features that can benefit beginners including negative balance protection, copy trading services that allow following experienced traders, free VPS-server access, and a variety of educational tools like market analysis and trading calculators. However, the high leverage offerings (up to 1:2000) and the fact that 75.85% of retail accounts lose money when trading CFDs suggest that new traders should exercise extreme caution. The broker emphasizes that CFDs are complex instruments with high risk, and traders should not risk more than they can afford to lose. Additionally, the restricted geographic availability may limit access for potential clients in major trading jurisdictions.

Question 6

What customer support and educational resources does RoboForex provide?

FXScope Intelligence Lab · Accepted Answer

RoboForex provides customer support that has received positive feedback from clients, with reviews mentioning professional and convenient service. The broker offers various tools including market analysis, economic calendar, trading calculator, and FAQ sections. They also provide educational content and market insights. The company maintains active social media presence across multiple platforms including Facebook, Twitter, YouTube, Telegram, and Instagram to engage with clients and provide updates.

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